Return Policy

Paws & Whiskers Return Policy

At Paws & Whiskers, we want you and your furry friends to be absolutely thrilled with your purchases! If for any reason you're not completely satisfied, we're here to help with our easy and friendly return policy.

Returns & Exchanges:

• Timeframe: You have 10 days from the date of delivery to return or exchange any item.
• Condition: To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
• Process: Simply contact our customer support team at [email/phone] with your order details, and we’ll guide you through the return or exchange process.

Refunds:

• Once we receive your returned item, we’ll process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Exceptions:

• For hygiene and safety reasons, we cannot accept returns or exchanges on pet food, treats, or personalized items.

Need Help? If you have any questions or concerns, our friendly customer service team is here to assist you. We want to ensure that you and your pets are completely happy with every purchase!

Thank you for shopping with us at Paws & Whiskers — where your pet’s happiness is our priority! 🐾💖